Surface Pro 3 Users – Battery Capacity Fix Available

Surface Pro 3 Users – Battery Capacity Fix Available

Do you have a Surface Pro 3? Have you noticed that your battery isn’t lasting as long as it used to? There’s now a fix available via a software update to resolve the issue.

Not all SP3’s were affected by this – mine certainly wasn’t. What’s more, the problem wasn’t with the battery capacity at all, rather the firmware that measured the remaining capacity was misbehaving in some certain cases (when the devices used a particular battery pack provided by a particular third-party supplier).

Microsoft have been investigating the issue behind the scene, and a fix is now available. More information here :
https://www.microsoft.com/surface/en-us/support/pro-3-battery-faq?os=windows-10&tduid=(80f6b163fff534a77d642416453831eb)(266696)(1503186)(skim66960X1514734Xba86108363619b653ce7ab9eed3f0163)()

If your SP3 is affected, grab the update and let me know how you go.

 

TheRegister have been covering the issue, including a lot more background tech, over here:

Matt Russell

I started MattRussell.co as a way to help business owners cut through the confusion and get real value from their IT systems. If you're a business owner who wants to improve your tools, or if you're an IT consultant helping business owners unlock their potential, you'll find something interesting here.

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